November 2015 - Current. Research and design-focused member of in-house agile software development team maintaining and extending suite of medical education applications. Responsible for business analysis, user-centered research, and solution design. Design efforts benefit from paired designing, lo-fi prototyping, and heuristic-driven testing.
July 2015 to October 2015. Quality advocate on scrum team within Scaled Agile enterprise environment. Developed test plans and led team test efforts for enterprise insurance licensing and compliance application at sprint and release level. Participated in routine grooming, review, retrospective and planning meetings.
January 2014 - July 2015. Key member of agile development team responsible for manual testing strategy for SaaS offering. Championed approaches to agile testing including paired testing, exploratory testing, and lightweight/multi-purpose documentation. Contributed to org-wide test strategy as member of core quality assurance advisory group.
August 2012 - July 2015. Collaborated with humanities professors to articulate organizational goals for outreach. Designed social media outreach strategy. Created video and text tutorials for on-boarding new users.
May 2011 - August 2012.Worked with team of media specialists and organization administrators to assess web content management business processes. Recommended and carried out migration to new CMS. Designed and built WordPress theme.
Survey design and analysis
HTML / CSS
Education and Training
March 2016. Completed certifiying course covering role of Product Owner in Scrum. Training covered working with stakeholders, developers, and across multiple teams; product strategy, roadmaps, and release planning; customer research and product discovery; testing product assumptions, and working with the product backlog.
Certification valid through March 2018.
2012 to 2013. In 2012, I was accepted and began study in a Doctoral program at NCSU. I completed one semester of coursework as a doctoral student, before withdrawing for due to health reasons. I continued taking courses in communications research methods, digital design, and organizational communication before leaving NCSU in December 2013.
2010 to 2012. In 2010, I enrolled in a Master of Arts program and left in August 2012 due to personal health issues. I completed 30+ credits of coursework in web design, research methodologies, content management, and technical writing.
- Cultural Heritage Informatics Field School, MATRIX, Summer 2011
- Cultural Heritage Informatics Fellow, MATRIX, 2011-2012
- Learning Design Consultant at College of Arts and Letters, 2011-2012
2004 to 2008. My program in American studies enabled me to do coursework across the university's liberal arts programs. I took foundational courses in cultural studies and history; my cognates were anthropology and professional writing.
I worked through college as a night receptionist supervisor, public radio student assistant, campus tour guide, and resident assistant.
From 2010 through 2013, I was pursuing a career in academia. After a health crisis in 2012 and recovery over 2013, I left academia with no degrees. This was a difficult choice, but a necessary one. My training at NCSU and MSU in digital communication has been foundational and continues to be the foundation of my practice as a UX designer and researcher.